Position Description:

The Billing Specialist's role entails ensuring the precise and prompt processing of claims, monthly billing, and the diligent collection and research of outstanding accounts receivable balances. The Billing Specialist will be client-focused to assist them with any billing-related issues.

Performance Responsibilities and Standards:

1. Review claims to ensure accuracy and completeness, rectifying any missing or erroneous information as necessary.
2. Compile and dispatch claims to relevant payors within the specified timeframe outlined in the department's billing schedule.
3. Collaborating with patients or clients, third party institutions, and other team members to resolve billing inconsistencies and errors.
4. Investigate and address routine billing discrepancies promptly to facilitate timely claims submission.
5. Investigate and reprocess unpaid claims as needed to optimize collections.
6. Record payments accurately and promptly, maintaining a 100% accuracy rate.
7. Enforce collections procedures in accordance with agency policies.
8. Maintain regular communication with the Billing Manager regarding billing, payment, and collections matters.
9. Utilize agency IT systems proficiently to fulfill job responsibilities.
10. Attend mandatory meetings and workshops as required.
11. Foster open communication and a collaborative team approach to agency planning and problem-solving.
12. Provide exemplary customer service characterized by courtesy, responsiveness, respectfulness, and comprehensive knowledge.
13. Perform all other job duties as assigned.

Job Qualifications:

1. High school diploma; Associates degree preferred in related field.
2. 2 or more years’ experience in the healthcare industry
3. Strong computer literacy and comfort, ability, and desire to advance technically and understand industry standards.
4. Proven analytical and problem-solving skills to identify potential issues and participate in their resolution.
5. Proficiency with computer systems, working knowledge of Microsoft Office, Internet, and various software applications.
6. Demonstrates ability to work independently and collaboratively within a team and possesses the ability to adapt to shifting priorities, demands, and timelines.
7. Demonstrates discretion in handling confidential and sensitive information to maintain HIPAA compliance.
8. This role requires you to report in person to the Nascentia Corporate office Monday- Friday 8am-4:30pm.
9. Excellent communication skills, verbal and written.

Physical Requirements:

• Ability to sit or stand at a desk 90% of the day.
• Visual/hearing ability sufficient to comprehend written or verbal communication.
• Ability to express self verbally and in writing.
• Ability to use telephone and communicate over the phone.
• Frequently uses a laptop computer to enter orders and obtain product information
• Bloodborne Pathogens Exposure Category III - Employee who rarely has contact with blood and body fluids

Compensation & Benefits

Competitive Salary [This position is an H05 non-exempt position with a min-max rate of: $17.09-$25.64/hour] with:

• Retention Bonuses
• Internal Mentoring Program
• 401K with generous Employer match
• On-Site Gym (free for all employees)
• Medical, Dental, Vision plans
• Tuition Reimbursement
• Partially funded HSA
• Employee Recognition Platform
• Paid Time Off, Holidays, Sick and Extended Sick Leave
• Short/Long term Disability
• Employee Assistance Program (EAP)
• Much More!

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About Nascentia Health:

Nascentia Health is leading the way in home care, post acute care and long-term community health. A healthcare system without walls, Nascentia is an innovator in the concept of healthcare, truly focused on the patient as a whole. By serving people in their homes, Nascentia Health is able to provide true holistic care. We can address immediate needs, help support positive long term medical and lifestyle choices that provide for better outcomes, leverage cutting edge in-home care technologies, and help avoid unnecessary visits to busy healthcare facilities.

Our employees are our greatest asset. They work hard every day to make our system amazing and are dedicated to our mission of being the premier home and community-based care system for the regions we serve. We want everyone to love what they do, be excited about coming to work, and take pride in being part of our team.

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Nascentia Health is an Equal Opportunity Employer (EOE)

Employment is contingent upon negative results of a pre-hire drug screen and background check clearance