The Quality Assurance/Performance Improvement Supervisor is responsible for the direct implementation of the Quality Improvement Plan including the identification of care outcomes and the development of appropriate intervention action plans throughout the Certified Home Health Agency (CHHA), Licensed Home Care Services Agency (LHCSA).

Performance Responsibilities and Standards:

1. Assist in the development and implementation of the CHHA and LHCSA Quality Assurance Workplan.

2. Oversees a team of Quality Professionals.

3. Facilitate quarterly reviews of the programs for the organization and reporting of results to the Professional Advisory Committee.

4. Develop and implement a multi-disciplinary approach to quality improvement, including the identification of goals and related patient/member outcomes throughout all service lines.

5. Supervise, coordinate, and facilitate auditing and monitoring activities performed by quality assurance staff.

6. Facilitate communication between all departments and levels of staff

7. Coordinate, participate and report results of activities and outcomes to staff and management.

8. Assist in the development of agency policies and procedures including annual review of agency policy manuals.

9. Assist in the verification of staff compliance to established regulatory requirements for the Local, State, Federal, and Accrediting Body.

10. Assist in the investigation and resolution of complaints and incidents.

11. Collaborate with compliance and staff development personnel to ensure optimal efficiency and efficacy of services provided by the organization.

12. Presenting specific reports, as needed, that describe program outcomes and progress toward goals.

13. Performs all other duties as assigned.

Requirements:

1. Current license as a Registered Nurse.
2. Bachelor's degree from an approved school, acceptable to the New York State Department of Health, Master’s degree preferred.
3. Two years-experience as a clinician in home and community-based services preferred.
4. Proficiency in Microsoft Office software including Word, Excel, and PowerPoint (Access preferred).
5. Certified Professional in Healthcare Quality (CPHQ) preferred.
6. Current New York State driver's license and automobile insurance.
7. OASIS certified preferred.

Physical Requirements:

1. Speech, visual, and hearing ability sufficient to express and comprehend written and verbal communication
2. Ability to sit or stand at a desk 90% of the day
3. Frequent sitting, standing, walking
4. Pushing, pulling, reaching, kneeling
5. Bloodborne Pathogens Exposure Category I - Employee has tasks that routinely involve exposure or potential exposure to blood, body fluids or tissues.

Compensation & Benefits:

Competitive Salary [This position is an S05 exempt position with a min-max rate of: $86,937.89 - $100,862.20/annually] with:

• Retention Bonuses
• Internal Mentoring Program
• 401K with generous Employer match
• On-Site Gym (free for all employees)
• Potential Hybrid Position (Partial Work From Home)
• Medical, Dental, Vision plans
• Tuition Reimbursement
• Partially funded HSA
• Employee Recognition Platform
• Paid Time Off, Holidays, Sick and Extended Sick Leave
• Short/Long term Disability
• Employee Assistance Program (EAP)
• Much More!

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About Nascentia Health:

Nascentia Health is leading the way in home care, post acute care and long-term community health. A healthcare system without walls, Nascentia is an innovator in the concept of healthcare, truly focused on the patient as a whole. By serving people in their homes, Nascentia Health is able to provide true holistic care. We can address immediate needs, help support positive long term medical and lifestyle choices that provide for better outcomes, leverage cutting edge in-home care technologies, and help avoid unnecessary visits to busy healthcare facilities.

Our employees are our greatest asset. They work hard every day to make our system amazing and are dedicated to our mission of being the premier home and community-based care system for the regions we serve. We want everyone to love what they do, be excited about coming to work, and take pride in being part of our team.

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Nascentia Health is an Equal Opportunity Employer (EOE)

Employment is contingent upon negative results of a pre-hire drug screen and background check clearance